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Term of Usage

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Term of Usage

Term of Usage

Please ensure to read these terms and conditions of usage carefully. These terms and conditions are binding in letter and spirit.

Installation

  • The user/subscriber agrees and consents to and shall be deemed to have agreed and consented to all the terms and conditions (present or modified from time to time), by subscribing/installing the software from the official web-portal/web-site (popularly known as “ONELOCATEAPP.com”) of ONELOCATE (hereinafter referred to as ONELOCATEAPP) and the same constitutes a legal binding contract.
  • You consent to ONELOCATE to check the requirements of your concerned phone according to the compatibility requirements mentioned on the Compatibility page, before placing the order.
  • These Terms and conditions of Usage (hereinafter referred to as “Terms of Usage”) describe the terms and conditions applicable to your access and use of the web-portal and the software known as ONELOCATE (hereinafter referred to as “Software”) made available through or in connection with the web-portal (hereinafter – the “Service”). These Terms of Usage set forth the terms and conditions under which ONELOCATE provides you access to the web-portal and the Service.
  • By installing ONELOCATE/software on a phone, you unconditionally and unequivocally confirm, acknowledge and assure that you have proper consent/authority under applicable laws to install ONELOCATE & monitor the phone in question. If you have unwillingly or unknowingly installed/subscribed ONELOCATE on a phone for which you do not have rights to monitor, you undertake to contact us or write to us on contact@ONELOCATEAPP.com, immediately on the most urgent basis to get assistance on removing the software.
  • It is clarified that ONELOCATE software is granted to you only on license basis. All rights and authority over the software remains with ONELOCATE. ONELOCATE shall have rights to withdraw its services/software, if it is given to know/understand/learn about misuse of the said software.
  • You represent, undertake and assure neither to use nor permit anyone to use the web-portal, software, or the Services in violation of any applicable laws. Notwithstanding the foregoing, ONELOCATE is not responsible in any manner whatsoever, for your access or use of the Software.
  • You are aware and understand that you require a physical access to a phone to install the Software.


Acceptance

  • By using ONELOCATE website and/or the Service(s) you represent and assure that you have read, understood and consent to all the Terms and conditions mentioned in the ONELOCATEAPP.com including but not limited to Terms of Usage and our End Consumer License, Privacy Policy and Refund Policy etc.
  • ONELOCATE in its sole discretion may revise these Terms of Usage, End Consumer License, Privacy Policy and Refund Policy at any time (on multiple occasions), without notice, and the new versions will be available on the web-portal and shall be binding in letter and spirit. In case if you have any objection to the same, you are under a legal obligation to stop using all the services of ONELOCATE.


Monitoring

  • The web-portal and the Software of ONELOCATE shall be used only for the purpose of (i) parental control of child/children, (ii) by employers to monitor the phones, which belong to them and on which the employees work, after duly informing the employee about the software and its use, (iii) on a phone, which is of a user’s ownership, (iv) by a user with consent of the phone owner. It is clarified that the software shall not be used for any purpose which is illegal, immoral or not permissible under any applicable laws.
  • You are not supposed to install ONELOCATE on someone’s phone without his/her knowledge/consent and use his/her collected private data for any private/commercial purposes. If you are found indulged in any such activity, your license will be rendered void automatically and ONELOCATE shall have all the rights to stop its services forthwith. No refunds shall be entertained. ONELOCATE may also assist the government agencies in order to curb misuse of the software, by helping them to retrieve/receive data and records.
  • All the ONELOCATE subscribers are requested not to visit our office for the purposes of downloading & transferring the monitored data to an alternate storage device or gadget. You can only download your data from your ONELOCATE control panel. All those who demand the same, shall not be entertained under any set of circumstance.


Billing & Payment of License Fees

  • It is clarified that the software always remains the property and under exclusive ownership of ONELOCATE and only temporary, limited and revocable license is granted to you.
  • To subscribe the Software, you should create your account by completing the Billing Information and the Payment Method by providing your personal information.
  • You understand that ONELOCATE only receives the information provided by you as your ID and email;
  • By providing your information while subscribing the Software you are aware and understand that ONELOCATE does not collect this information, it is the Payment Provider that receives payment details;
  • You are aware and understand that ONELOCATE is not responsible for any third-party memory leak in databases and/or servers.
  • You represent, agree and admit that ONELOCATE is not responsible or liable in any manner (either directly or remotely) for the installation by you of the Software to a concerned phone.
  • You undertake to properly follow all instructions and documentation provided by ONELOCATE to you at ONELOCATEAPP.com;
  • You will not allow any other third party to access your account or to utilize the Software. In case the access your account was granted to a third party deliberately or by mistake or in any other way without your consent you acknowledge that ONELOCATE does not bear the responsibility therefore.
  • You will only install the Software on phones for which you are the owner or you received a valid and legal consent from such owner/user of the phone(s).
  • We reserve the right to modify, terminate or refuse the ONELOCATE service to anyone for any reason, without notice at any time.
  • We reserve the right to alter, modify, amend these Terms of Usage at any time. The altered, modified and/or amended terms of usage shall be binding on you. In case if the altered, modified and/or amended. Terms of usage is not acceptable to you, you shall forthwith inform in writing about the same to ONELOCATE. You shall be responsible and undertake to be vigilant and keep yourself informed about any alteration, modification or amendment of terms of usage. ONELOCATE shall not inform about the said alteration, modification or amendment of terms of usage. Alteration, modification or amendment of terms of usage on ONELOCATEAPP.com shall without any further act or deed shall be deemed to be sufficient information/notice to you about all such alteration, modification or amendment of terms of usage.


Subscription

  • To subscribe you shall without fail first read all the Terms and conditions mentioned in the ONELOCATEAPP.com including but not limited to Terms of Use and our End Consumer License, Privacy Policy and Refund Policy etc.
  • Payment of requisite license fees after placing of order for installation of software is necessary and mandatory for subscription. All requests for installation in absence of payment of applicable license fees is liable to be rejected out rightly.
  • While placing the order you should complete the Billing Information and the Payment Method by providing your personal information. In case if you have any reservation(s) towards providing your personal information, you are requested not to subscribe for ONELOCATE software as though ONELOCATE endeavors to maintain highest order of security, however, it gives no guarantee/warranty.
  • The subscription period begins upon installation of the service. However, installation must be completed within the specified subscription duration. Failure to install within this timeframe will result in forfeiture of the subscription period or require renewal or extension of the subscription.
  • Once the software is installed, the said software shall work only for such period for which you have taken subscription. In case if you wish to continue the services, you shall ensure to renew the same before the expiry of current subscription period Please note that the software would automatically stop functioning immediately on efflux of the period of subscription. In order to avoid discontinuation of services, you shall renew the same from time to time by making requisite payments.
  • You undertake not to use another user’s account without permission. When creating your account, you must provide accurate and complete information. In case if the information provided by you is found to be wrong or incorrect, ONELOCATE in its sole discretion may choose to stop your services. No refund shall be entertained is such case.
  • You are solely responsible for the activity that occurs from your account, and you must keep your account password secure. You undertake not to share your account and not to disclose your password to anyone else.
  • You must notify ONELOCATE immediately of any breach of security or unauthorized use of your account and if you believe that account password may have been compromised.
  • ONELOCATE will not be liable for any losses/damages (directly or remotely) caused by any unauthorized use of your account.
  • You have the right to cancel any account of yours at any time. You may cancel any account registered to you by following the instructions on the web-portal. It is clarified that in case of cancellation of account no amount shall be refunded.
  • You shall follow the instructions given on ONELOCATE web portal for payment, installation of software etc. In case of any assistance required, please feel free to contact contact@ONELOCATEAPP.com.


Software Application

  • The ONELOCATE software can be used strictly in compliance with all the Terms and conditions mentioned in the ONELOCATEAPP.com including but not limited to Terms of Use and our End Consumer License, Privacy Policy and Refund Policy etc. Any deviation from the same or failure to observe the same, disentitles you from any claim including use of software.
  • You have been duly informed that ONELOCATE, in its sole discretion, may at any time for any reason suspend or terminate any license and disable the Software and information you may already have accessed to or installed without prior notice. It may also add, remove, alter, modify any or all features or functions to the Software at any time in its sole discretion. The decision of ONELOCATE shall be final and binding and you undertake to accept the same without any protest or objection. No claims whatsoever shall be entertained for such removal, alteration, addition, modification, termination, suspension, disabling etc.
  • In case you have any technical question or other issue, please contact customer service at contact@ONELOCATEAPP.com ONELOCATE shall be pleased to serve you.
  • ONELOCATE provides after sales and support services over Call, Email and Live Chat. You can avail these services once you subscribe to our application. However, no services shall be provided to those who approach to us at our office for after-sales support.


Refund

  • Refund will be issued only in accordance with the refund policy. You are requested to also read in details the refund policy before downloading and/or installing the software. Please note that Refund policy also forms part and parcel of the present agreement and all its terms and conditions shall be binding on you, in letter and spirit.
  • ONELOCATE shall not entertain any request for refund, which is against the stipulations laid down in Refund policy.


Compatibility

  • You shall be solely responsible to check the requirements of compatibility of your phone before downloading and/or installing the ONELOCATE software. ONELOCATE does not recommend any specific brand of phone for the installation, as such, it shall be the sole responsibility of the user (you) to check the requirements of compatibility. Detail list of compatibility requirements are given on Compatibility page.
  • You are advised that you shall neither endeavor nor download/install any of the ONELOCATE software, in case if your phone is not compatible.
  • Failure on any account related to confirming of the compatibility of phone before downloading/installing, shall make void ab-initio any claim for refund and the same shall not be entertained.
  • If you have already subscribed and installed the software on an incompatible brand/model of the phone, you may opt for free phone change and install on a compatible phone within 07 days from the date of subscription. In the period while you may switch phone, you license expiry shall not be affected will be continued from the date of final installation. Refunds will not be provided.


Uninstall

  • Un-installation of ONELOCATE software from phone by you/user for any reason disentitles you/user for any refund. Please note that once ONELOCATE software is uninstalled from the phone, the account shall without any further act or deed, shall automatically get deleted from the server within 48 Hours from receiving Uninstall confirmation.
  • One uninstalled, request for re-installation of the said software for the remaining period can only be entertained on receipt of payment of 50% of applicable license fees.
  • It is clarified that ONELOCATE does not assure you that it shall be able to reinstall the said software, which may not be possible because of technical reasons. In which case no request for refund shall be entertained.


Security

  • You represent and acknowledge that you are aware of the fact that while placing order for the product, you are providing your personal information to the Payment Provider, who has no relation with ONELOCATE either directly or remotely. You are also aware that both ONELOCATE and Payment provider are two different and separate legal entities.
  • ONELOCATE receives in its server your personal information only in an encrypted form, which means ONELOCATE does not have any access to such encrypted data. Be as it may, ONELOCATE takes no responsible for any third party memory leak.
  • You agree and undertake that you are obliged to safely and securely retain the password provided to you by ONELOCATE. Loss of password and any loss/damage (directly or remotely) resulting as a consequence thereof shall be solely your responsibility and you undertake to indemnify ONELOCATE for the same, without any limitation.
  • ONELOCATE stores user’s login in database. User’s password is not stored. We store only hash of the password generated. Thus, ONELOCATE at no point of time is aware of your password, which is only know to you. In case of disclosure of such encrypted data ONELOCATE shall not be held responsible. The subscriber/user indemnifies and undertakes to keep ONELOCATE and its directors, officials, staff indemnified from all claims, disputes, losses, damages, litigation etc.
  • ONELOCATE does not control, monitor and/or is not aware of the purpose a user uses/puts to use the Software and ONELOCATE may not be held responsible for any such use thereof. It is at a user’s risk and responsibility. You undertake once again to use the software strictly in compliance with applicable laws, in letter and spirit. You shall be solely liable at your risk, costs and peril in case of failure to observe the same.
  • You are aware, acknowledge and admit that ONELOCATE does not encourage or asks its users to exploit the ONELOCATE service illegally or for any purpose/use other than those permitted under applicable laws.


Mandatory Requirements To Be A User

  • Before placing an order, you represent, acknowledge and agree that you are entitled under applicable law(s) to avail ONELOCATE services and are 18 year of age or above and of sound mind.
  • When installing the Software to a phone you acknowledge and agree that you are a parent to your minor child, or an employer and the employees’ phone is owned by you and the employee is aware of the said software in all details, notified and received free consent from an owner of this phone, without any force or coercion.
  • The downloading/installation of the ONELOCATE software in any phone shall be done strictly under valid legal consent from the user/owner of the phone, given under free will, without any force or coercion. In case of any deviation from the above said, all liabilities shall solely rest on the defaulter (you/user). ONELOCATE takes no responsibility, whatsoever.


Software Updates/Improve

  • ONELOCATE team is continuously and zealously working towards providing of better and advanced software. In its endeavor to achieve better results and improve its services, ONELOCATE may update/make improvements in its software, from time to time, without any notice, for which you acknowledge, agree and accept the same, without any protest/objection.


Intellectual Property

  • Logos ONELOCATE and Trademark ONELOCATE is trademarks/proprietary rights of ONELOCATE. Unauthorized use or permitting any other person to use the same is a violation of trademark laws, which also includes criminal prosecution. ONELOCATE shall be thankful, in case if you can spare your valuable time informing ONELOCATE about any such violation, which you may come across.
  • The web-portal, Service and Software are protected by Trademark and copyright laws.


Disclaimer

  • The web-portal and the service provided by ONELOCATE is on an “as is where is basis”, without warranties/guarantees of any nature, either express or implied. ONELOCATE neither represents nor warrants any claim of accuracy, completeness or reliability of the software (either in part or full). You shall thoroughly examine and verify any information before relying on it and shall be solely responsible for the same at your risk and peril, for which ONELOCATE takes no responsibility. ONELOCATE does not warrant availability of its services during all times, at all locations. ONELOCATE also makes no claim that its services shall be free from all errors, uninterrupted, better than others, would be improved within a given time span, free from viruses, etc.
  • ONELOCATE understands that some states/territories do not accept/allow the disclaimer of implied warranties, in which case you are asked not to use/download/install the software in the said states/territories or use the same within the said states/territories. This is without prejudice to condition that only the courts of UK shall have territorial jurisdiction and laws shall be applicable.


Limitation of Liability; Sole and Exclusive Remedy

  • Notwithstanding anything contained anywhere, to the maximum extent permitted by law, ONELOCATE disclaim all liability, whether based in contract, tort, strict liability or vicarious liability, and further disclaims all losses/damages, including without limitation direct, indirect, incidental, consequential, or special loses/damages arising out of or in any way connected with access to or use of the web-portal, the software and/or service, under any circumstances whatsoever.
  • Without limiting the foregoing, in no case shall the liability of ONELOCATE or any of the related parties exceed INR 5,000/-.


Indemnification

  • You agree to indemnify, defend and hold ONELOCATE, its directors, officials and staff and all other related parties harmless from any and all claims, demands, damages or other losses, including reasonable attorneys’ fees, resulting from or arising out of your use of the web-portal, the Software and/or the Service or any breach by you of these Terms of Usage or any other policies that ONELOCATE may issue for the web-portal, the Software and/or Service from time to time.


Assignment

  • ONELOCATE may assign these Terms of Usage, in whole or in part, to any person or entity at any time with or without any notice and your consent. Decision of ONELOCATE in this regard shall be final and binding. You agree to accept the said decision without any protest or objection.
  • You may not assign the Terms of Usage without ONELOCATE’s prior written consent, and any unauthorized assignment by you shall be null and void.


Governing Law

  • These Terms of Use are governed by the laws. The courts of India in exclusion to all other courts, shall have exclusive jurisdiction to settle any claim/dispute/difference which might arise out of or in connection with these terms and conditions and/or any other terms and conditions as provided on ONELOCATE web portal.


Usage

This application is strictly meant for kids and employee monitoring purpose only. If you wish to monitor a phone, you must have consent to do so or the device user must be aware about it. If it is found out that the application was installed without the knowledge or consent on a person's phone, we will immediately stop the services and the user of the application shall not be eligible for a refund in such a case.

OneAssistance

Enjoy Hassle-free Installation With ONELOCATE

We offer a new service, provided by our support team, to remotely install the application on your target device

  • You can sit back and relax while we handle the installation process for you via TeamViewer. Simply select OneAssistance when purchasing your license.

  • This service is available whether you're an existing client renewing your license and find the setup process tedious, or a new client who prefers not to deal with the installation hassle.

  • To complete the installation, you'll need both a reliable internet connection and physical access to the device you plan to monitor.